Below you will find answers to the most commonly asked questions about our book buyback. If you don’t find your answer below, please contact us!
We sell both "new" and "used" books. We do not sell books that have torn or missing pages, stuck pages, torn covers, or excessive highlighting/writing in them. We do our very best to describe all of the items we have for sale as accurately as possible whether they are new or used. If you find that you are not satisfied with your order for any reason, you may return your purchase for a full refund, provided that you meet the conditions of our return policy.
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Enter the 10 or 13 digit ISBN number for the book you want into Buy & Rent Books field at our homepage and click on the blue Search button or simply hit the Enter key. The results page will display details about the book such as author, title, and edition, including price and availability of the book from our store as well as across the web. If we have the book in stock and you wish to buy the book directly from us, clicking on the green Add To My Cart button adds the book to your Buy/Rent Cart. When you are finished adding books to your cart, follow the simple steps to check out and finalize your order. If you prefer to buy the book from one of the other booksellers listed, click on the green Buy Here button next to their listing to leave our website for theirs.
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All major credit cards are accepted including American Express, Discover, Master Card, & Visa. Payment is made immediately using our encrypted, SSL technology. We use DigiCert and Authorize.net for encryption and authentication to securely process your transaction.
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We typically ship your book within 1 business day from the time of your order. Please be aware that mail services are not available on weekends and holidays, so ordering on such days may delay your order from being processed.
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We use the U.S. Postal Service as our primary shipping service. The most economical method of shipping is Media Mail Standard Shipping. It typically will take anywhere from 3-10 days for you to receive your package, depending on your location in relation to our Troy, Idaho facility. Customers needing their book within 2-4 days should choose Priority Mail (expedited shipping).
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You will receive an e-mail notifying you when your book(s) have been shipped. Using the delivery confirmation number provided in the e-mail, you may go to the USPS website (www.USPS.com) to check the status of your package.
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If you need to cancel an order before it has been shipped, please notify us as soon as possible by sending an e-mail to customerservice@textbookrecycling.com or calling us toll free at 1-866-483-9826. Please keep in mind that we generally process orders within 1 business day. If your order has already been shipped, you will have to follow our return policy.
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We are happy to issue a full refund provided that the book is received back in the condition in which it was sent out within 30 days of the original purchase date. We will not refund the cost of shipping unless we have made an error- in this case we will reimburse you for shipping costs. To return a book, please log on and follow the instructions and procedures at the My Orders section of the My Account page. Once the returned book is received by us, you will be issued a refund to the credit/debit card you used to make the purchase.
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