Below you will find answers to the most commonly asked questions about our book buyback. If you don’t find your answer below, please contact us!
We sell both “new” and “used” books. We do not sell books that have torn or missing pages, stuck pages, torn covers, or excessive highlighting/writing in them. We do our very best to describe all of the items we have for sale as accurately as possible whether they are new or used. If you find that you are not satisfied with your order for any reason, you may return you purchase for a full refund, provided that you meet the conditions of our return policy.
RETURN TO TOP
We are currently offering books for sale through Half.com until this portion of our site is completed. Click on either “Buy Books” or “Search For Books” on the navigation bar. Then click the link on the page, which will take you to our web store on Half.com. Once you are on our Half.com store page, enter the ISBN, author, or title (for the best results, enter the ISBN) for the book you are searching for in the box under “Search This Shop” in the top left of the page. If the book is available, click on the picture of the book or the title to see full details for the book. From there you can choose your method of shipping and click “Buy!” if you wish to put the item into your shopping cart. From there, follow the directions provided on the Half.com website.
RETURN TO TOP
All major credit cards are accepted including American Express, Discover, Master Card, & Visa. Payment is made immediately using Half.com’s secure processing method. Because Half.com processes the transaction, we never view nor have access to your credit card information.
RETURN TO TOP
We typically ship your book within 1 business day from the time of your order. Please be aware that mail services are not available on weekends and holidays, so ordering on such days may delay your order from being processed.
RETURN TO TOP
We use the U.S. Postal Service as our primary shipping service. The most economical method of shipping is Media Mail Standard Shipping. It will take anywhere from 3-10 days for you to receive your package, depending on your location in relation to our Troy, Idaho facility. Customers needing their book within 2-4 days should choose Priority Mail (expedited shipping).
RETURN TO TOP
You will receive an e-mail notifying you when your book(s) have been shipped. Using the delivery confirmation number provided in the e-mail, you may go to the USPS website (www.usps.com) to check the status of your package.
RETURN TO TOP
If you need to cancel an order before it has been shipped, please notify us as soon as possible by sending an e-mail to customerservice@textbookrecycling.com or calling us toll free at 1-866-483-9826. Please keep in mind that we generally process orders within 1 business day. If your order has already been shipped, you will have to follow our return policy.
RETURN TO TOP
We are happy to issue a full refund provided that the book is received back in the condition in which it was sent out within 30 days of the original purchase date. We will not refund the cost of shipping unless we have made an error- in this case we will reimburse you for shipping costs. To return a book, please contact us at customerservice@textbookrecycling.com to receive a return authorization code and instructions for returning the book. Once the returned book is received by us, you will be issued a refund through Half.com using the credit card you used to make the purchase.
RETURN TO TOP